At ZNVA Technologies, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us in any way.
By using our site or services, you agree to the terms of this policy.
Information We Collect
We collect only the information necessary to process your orders, provide customer support, and improve your experience with us. This may include:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: While we do not store your full payment details, your transactions are processed securely through PayPal.
- Order History: Products you’ve purchased, order status, and returns.
- Device Information: Browser type, IP address, device type, and pages you visit on our site.
- Communications: Any messages or emails you send to our support team.
How We Use Your Information
We use your information to:
- Process and ship your orders
- Provide order and shipping updates
- Respond to your inquiries and provide customer service
- Improve our website and services
- Prevent fraud and protect our site
- Send occasional updates or promotions (only if you’ve opted in)
We do not sell or rent your personal information to third parties.
How We Protect Your Information
We use industry-standard security measures to protect your information during transmission and storage. Your data is encrypted when necessary and stored securely. Payment transactions are handled through PayPal, which uses its own advanced security protocols.
Even with these safeguards, please remember that no online system is 100% secure. We encourage you to use strong passwords and take precautions to protect your own information as well.
Sharing of Information
We only share your information when necessary:
- Shipping Providers: To deliver your order (e.g., UPS, FedEx).
- Payment Processor: With PayPal, to complete your transaction.
- Legal Requirements: If required by law or to protect our rights and business.
Cookies & Tracking Technologies
We may use cookies or similar technologies to improve your browsing experience, track site usage, and make our services more relevant to you. You can adjust your browser settings to disable cookies, but some site features may not function properly as a result.
Your Rights & Choices
You have the right to:
- Access or request a copy of the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data (subject to certain legal limitations)
- Opt out of promotional emails at any time by clicking the “unsubscribe” link
To make any of these requests, just contact us using the information below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we learn that we’ve collected information from a child without parental consent, we’ll delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we’ll revise the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to get in touch.
- Phone: +1 (205) 642-4578
- Email: support@znvatechnologies.com
- Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
- Business Hours: Monday to Friday, 08:00 AM – 05:00 PM (GMT-06:00) Central Standard Time (Chicago)